What Is a Medical Concierge?
What is a medical concierge?
A medical concierge (or patient advocate) assists patients in navigating the US healthcare system. A medical concierge provides assistance with identifying the care you need, finding the right provider, managing costs and more.
Is a medical concierge the same as a concierge doctor?
No. A medical concierge does not provide concierge medical services or care, but does ensure that your physicians (concierge or otherwise) provide you with the correct standard of care.
Do I need a medical concierge if I already have a doctor?
While you may already have a primary care physician or be working with a combination of primary and specialist physicians, these individual caregivers seldom act as a team. A medical concierge facilitates team communication to ensure you have the time and information you need to dedicate to recovery.
Can a medical concierge help me if I’m in the hospital?
If you (or a family member) are in the hospital, it can be extremely difficult to get information. In many cases you cannot even be sure who is the treating physician. The COVID-19 pandemic has made it even more difficult. A medical concierge will call the hospital, speak to the right people and ask the right questions to ensure you receive proper care. A medical concierge can also get answers to you more quickly.